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Video Training

Your Video Training includes brief segments featuring a tip or two, and longer lessons up to 10-12 minutes covering a skill in more depth.

There are also a few recurring series. For example, Mythbusters takes a look at a common sales myth, shows why it is a myth, and then tells it like it really is.

A popular humorous recurring character is Al Smolski. Al is a clueless caller who regularly calls Art and makes mistakes each time. Art tries to correct while presenting a sales lesson.

View the Tags to the right to select topics of interest, or simply browse the list below and click on a title to view a video.

Al Smolski Places a Sales Call to Art on His Cell. Big Mistake!

The hapless sales rep, Al Smolski calls Art on his cell phone. See what happens, and hear Art's take on when a cell phone call is appropriate. (running time: 3:52)

Al Smolski Places a "Market Research" Call

Clueless caller Al Smolski again calls Art and uses the deceptive ploy about doing "market research." Art gives him a lesson on what he should do instead.

Al Smolski Calls Art and Gets a Lesson On How to Open a Follow-Up Call

Our friend, Al Smolski calls Art on a follow-up call, but gets it all wrong. Art shows him the right way. (running time: 5:33)

Al Smolski Calls Art and Asks If He Should Ask If It's a Good Time

Al Smolski calls Art  and actually asks a question instead of placing a bad sales call. He asks about asking for time at the beginning of a call. (running time: 5:48)

Al Smolski Places a Dumb Call to Art

Art receives a call from the clueless sales rep, Al Smolski. It's an example of a "dumb" call, and Art critiques it with Al. (running time: 5:39)

Al Smolski Follows Up on Old Leads from a Previous Sales Rep

Al Smolski is with a new company and again calls Art. He is following up on old leads from a previous sales rep and makes some common mistakes. Listen as Art critiques this call with Al. (running time: 4:51)